Welcome to True Care
Compassionate care and support services for those who need it most
About True Care
True Care is a disability support services provider based in Melbourne, Victoria. The company that was established with the sole aim of offering support that always puts participants first. At True Care we provide a range of disability services. In doing so we aim to make a difference in the lives of those living with a disability. The goal is to make each of our participants’ lives easier, fairer, and more involved.
Mission Statement
To provide high-quality and effective disability services, where every person we care for matters.
True Care and the NDIS
True Care complies with all the National Disability Insurance Scheme (NDIS) State and Commonwealth Government requirements for the delivery of quality and safe disability support services.
Value Statement
True Care values are centered around our staff, participants, and their families or guardians.
- We respect people’s decisions, opinions, and views.
- Honesty - We are trustworthy and tell the truth to keep our promise to you.
- Privacy and Confidentiality - This is of the utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure.
- Development and Improvement - We will identify, with your help, where we can develop projects. We always work to improve our services and uphold the service standards. Your feedback is always valued.
- Safe and Harmonious working environment - We offer a workplace that provides support, guidance, and acceptance to staff and participants.
- Passion - Every member of staff is passionate about the work that they do and considers all our participants a part of our True Care family.